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Lean Six Sigma Healthcare Summit
Conquer Change Management and achieve full workforce buy-in for Lean Healthcare and Lean Six Sigma
January 29 - February 1, 2008 · Disney’s Contemporary Resort and Convention Center, Orlando, FL


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9.00 - 12:30 Seminar F: Applying Lean Six Sigma Principles To The Buying Process: Make The Process More Effective For Your Organization And Your Physicians

How often do you find a new piece of equipment is purchased at tremendous cost to the organization, but then it is not used to the extent expected? If like most people you find this more often than you would like, do not miss this Seminar! The buying process should and can be logical, allowing for the use of the DMAIC principles. However, this is rarely the case and until you factor in the emotional elements of the sale or purchase of an item, you will often create conflict. The reality is that most buying decisions made by the end user are based on Wants and Desires, NOT Needs. Then these perceived needs are justified “by the facts”.

  • • Using the DMAIC methodology after a physician has already requested a purchase is too late. Because the motivations for the product are no longer based on need and logical discussion - the true motivations are not being addressed. So how can you use DMAIC principles to improve purchasing and therefore your organization’s investment and development?

This Seminar connects well with the Personality Indexing workshop on January 29th and focuses on:

  1. . Understanding how personal desires can overshadow the real needs and requirements involved in buying decisions
  2. . Creating a process for the implementation of DMAIC principles at the beginning of the buying process

Having been a professional sales person for 30 years, and now embarking on a new route to help hospitals make better choices, Tim will provide exceptional insight into the buying and selling process.

Led by:

Tim Ferguson
Expert in the Art of Purchasing and Development

[ Register Now] · [ Next: Prices & Discounts ]

 

 
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